clearpence is a one-person UK operation. Replies come from Harrison, not a queue. We respond within 1–2 working days. For urgent issues, include your eBay account email and a screenshot if relevant — it speeds things up.
For account issues, sync errors, billing questions, refund queries, or anything that’s gone wrong with the extension or dashboard. Send an email →
Most common questions are answered in the homepage FAQ and the pricing FAQ. If your question is in there, the answer’s probably faster than waiting on a reply.
clearpence is built and maintained by Harrison K., founder. There’s no support queue or call centre — replies come from a real person.
For data access, correction, deletion, or portability requests under UK GDPR. We respond within 30 days. See the privacy policy for the full list of rights and what we store. Send an email →
The eBay account email tied to your clearpence account, the type of request (access, deletion, etc.), and any context that helps us find the right record.